Return procedure

You have fifteen days to return and exchange an item starting from the delivery date.

To return the product you must send the product back to the following address:

Versa Versa
Place du Châtelain,
23 1050 Brussels
Belgium

The returned item must be intact in its original packaging. If traces of the product having been used our found on the product, we will not replace the product.

The return/replacement form HAS to be returned with the product. This document will be sent with each purchased product.

Please detail the reasons for your return and your replacement choice. No refunds will be granted, only exchanges or the amount will be credited onto your Versa Versa online user account until your make your replacement choice for a period of 6 months.

The return transport fees are to be paid by the buyer.