Shipping methods & Times

Shipping costs vary according to weight and destination of the package in line with Colissmo and DHL pricing.
Delivery costs are free to mainland France and Belgium with Relais Colis center.
The colissimo shipping costs to France and Belgium are also free for all orders of 200€ and more.
Deliveries are sent to the address entered into the order form which must be located in a country where delivery is possible.

Processing time of your order is from 1 to 3 open days. A tracking number will be sent to you by email when your order is shipped. Shipping costs are calculated and added automatically to your initial order (except for shipping costs offered). The products are delivered to the address shown on the invoice, thank you to check the indicated address in your customer area when placing your order. The company VERSA VERSA can not be held responsible for delays in delivery due to errors or disruptions attributable to carriers. The consumer is required to check the condition of the packaging and the leather goods on delivery and to report the damage due to the carrier, as well as to the company VERSA VERSA PARIS (within two open days after receiving order) by email to: contact@versa-versa.com or mail VERSA VERSA PARIS, 21 rue de Longchamp, 75116 Paris.

Return and refund

For any return request, please contact us directly by email to contact@versa-versa.com within a maximum period of 14 days after the date of receipt of your order. Return shipping costs are your responsibility. The product must be returned in its packaging and original conditions to :

VERSA VERSA PARIS (APSARO SAS)
CUSTOMER SERVICE
21 RUE DE LONGCHAMP
75 116 PARIS

We promise to refund you within a maximum of 15 days after receipt and validation of your return to our workshop.