The company VERSA VERSA sprl, Place du Chatelain, 23 – 1050 Brussels, company register under number 0898 872 769 has an online webstore and service for the retail of exclusive handbags.
By using versa-versa.com website you are agreeing to the following Terms & Conditions contained within this notice. You agree that at any time VERSA VERSA and any associated entities may change the service. You further agree that VERSA VERSA shall not be liable to you or any third party for any amendment, suspension, or discontinuation of the service or interruption in access to the versa-versa.com.
In order to contract with Versa Versa you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. VERSA VERSA retains the right to refuse any request made by you.
ARTICLE 1 : CONFORMITY AND AVAILABILITY OF PRODUCTS
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information.
If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be VERSA VERSA or may in some cases be a third party. Where a contract is made with a third party VERSA VERSA is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
a) Our Contract: when you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.
b) Pricing and Availability : whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
c) Payment Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Each Versa Versa product is handmade with High quality leather. Any imperfections or variations in color or aspect should not be considered as defects as they are an integral part of the beauty of the product.
Variations in color may occur between the photos presented on the website and eshop and the product you receive once your order is delivered. The quality of the colors in each photo presented to you via the website will depend on the quality of your computer and/or device and your screen. The photos presented to you via the website are strictly indicative and do not represent an exact replica of the product itself.
ARTICLE 2 : PERSONAL DATA
The information we collect about you in order to process your order will only be used lawfully in accordance with Belgium’s 2012 Personal Data Ordinance. VERSA VERSA will not wilfully disclose any confidential information without your prior permission and your details will not be passed onto a third party for their use in promotional purposes.
VERSA VERSA will not share any of your information with parties outside our organisation except to the extent required by law, police, court order or as requested by other government or law enforcement authorities.
Your personal details may only be disclosed to other reputable third parties only for the purpose of processing your order. VERSA VERSA requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable Belgium Data Protection or Consumer Legislation.
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
ARTICLE 3 : PAYMENT AND REASSURANCE OF PAYMENT
All orders on VERSA VERSA are to be paid directly using a debit or credit card through Paypal, one of the largest merchant acquirers in the world. Your debit or credit card will be charged for the whole amount of the purchase on the commencement of the order.
Rest assured that the security of your personal data is our highest priority. All credit card payments are processed through Paypal which utilises a 128-bit SSL security system. Versa-versa.com website has a certificate issued by RAPID SSL guaranteeing that your transactions are secure.
The padlock icon on the edge of your browser window indicates areas of the site that are secure. Click the padlock for more details.
We do not store credit or debit card details after an order has been processed. This information will be destroyed once the transaction is completed.
ARTICLE 4 : DELIVERY
Delivery periods do not begin to run before the VERSA VERSA accepts (“Acceptance”) an Order. A delivery period begins to run as of the date when the last of the following occurs:
Receipt by the VERSA VERSA of all information necessary for execution of an Order; and/or
Receipt of an Order’s installment payment; and/or
For Products or parts thereof imported by the VERSA VERSA , notification of receipt by the VERSA VERSA of any required import and/or export license.
In case the Buyer must approve a production schedule, a delivery period does not begin to run until the VERSA VERSA receives notice of such approval from the Buyer.
If the Buyer is unable to take physical custody of the Products on the agreed upon delivery date, the VERSA VERSA will have the right to store the Products at the Buyer’s expense, without modifying the terms of payment defined in Article 8 below. Storage expenses will equal twice the interest rate Euribor per month, as compensation for late payments and for safeguarding the Products.
ARTICLE 5 : PLACE OF DELIVERY AND ASSUMPTION OF RISKS
Unless otherwise stipulated with the Buyer when an Order is accepted, the VERSA VERSA will deliver the Products “FCA (Free Carrier) from our sites, packing costs being invoiced in addition” (International Chamber of Commerce, Incoterms 2010).
All risks of loss or damage to the Products are assumed by the Buyer from the moment they are placed at its disposal by the VERSA VERSA at the agreed upon place of delivery and within the time stipulated in the Order. From that moment on, as between the VERSA VERSA and the Buyer, the latter will bear the risks of delay, loss or damage caused, for example, by any carrier, whether or not related transportation of the Products has been arranged by the VERSA VERSA.
In the absence of instructions as to the place of delivery, or in case of impossibility of dispatching the Products for reasons independent of the VERSA VERSA ’s will, delivery will be deemed to occur upon notice of the Product’s availability, the Products thereupon being at the Buyer’s disposal in the VERSA VERSA ’s buildings, with all risks of loss or damage bearing on the Buyer, and the VERSA VERSA reserving the possibility of invoicing storage expenses.
Unless otherwise requested by the Buyer, VERSA VERSA will select the means of transport considered most convenient and economically sound for dispatching the Products on behalf of the Buyer, without any kind of responsibility being incurred by the VERSA VERSA as a result thereof.
ARTICLE 6 : DELAY OF DELIVERY
Delivery dates may be extended for any cause beyond the VERSA VERSA ’s control making it impossible to meet contractual performance deadlines. Examples of such causes beyond the VERSA VERSA ’s control include events such as labor strikes, embargoes, accidental injuries, tool malfunctions, riots, wars, fires, natural disasters, and other events of a similar nature such as bad weather, supply difficulties, accidental production stoppages, unforeseeable market trends, and so on. It is expressly agreed that no such force majeure event beyond either Party’s control may relieve the Buyer from its primary obligation to make timely payments to VERSA VERSA in accordance with the Contract.
Unless expressly agreed otherwise by the Parties, the phrase “delay penalty”, or other similar phrase, shall mean the compensation owed by VERSA VERSA as liquidated damages for harm to the Buyer caused by a delay of delivery. If the Parties agree upon a delay penalties clause, such clause shall not apply to the related and entire Order but only to the Products affected by a delivery delay.
A delay penalty clause included in an Order shall always apply: only to a delay exclusively attributable to VERSA VERSA or its subcontractors; only after prior written notice by the Buyer; and only after the expiration of a fifteen (15) calendar days grace period, beyond the contractual delivery date, within which such a delay penalties clause shall be inapplicable. The maximum of any such penalty for delayed delivery of Products shall never exceed five percent (5%) of said Products’ Order price, before taxes. Moreover, any such delay penalty clauses shall always be deemed Buyer’s sole and exclusive remedy in respect of said delay and to exclude any other compensation of whatsoever kind and on whatsoever legal ground.
In no circumstance shall a delay of delivery be deemed to justify the termination or cancellation of an Order.
ARTICLE 7 : QUALITY – RECEIPT – RETURN – COMPLAINT
The Buyer shall be presumed to have taken delivery of the Products within fifteen (15) days of the initially agreed upon delivery date. Thereafter, the Buyer shall be presumed to have accepted the Products with all possible defects apparent therein.
Any complaint must be addressed to the VERSA VERSA’s sales manager in charge of the Buyer’s Order, or to the person in charge of quality control at the factory that delivered the Products. Any Products returned by the Buyer must be addressed to the VERSA VERSA’s factory that delivered the Products. The Buyer shall bear all risks concerning the return of any Products until it finally arrives in the VERSA VERSA ’s factory.
Any claimed defect must be established by evidence. If the Products are found to be defective, VERSA VERSA reserves the right to cure said defect(s) by any one of the three following modes: (a) by replacing the defective Products to the Buyer; (b) by repairing the defective Products in VERSA VERSA’s factories. If mode (b) is chosen, the replaced or products will, at VERSA VERSA’s discretion, once again become its property.
You have fifteen days to return and exchange an item starting from the delivery date.
To return the product you must send the product back to the following address:
Versa Versa, Place du Chatelain, 23 to 1050 Brussels, Belgium.
The returned item must be intact in its original packaging. If traces of the product having been used our found on the product, we will not replace the product.
The return/replacement form HAS to be returned with the product. This document will be sent with each purchased product. Please detail the reasons for your return and your replacement choice.
No refunds will be granted, only exchanges or the amount will be credited onto your Versa Versa online user account until your make your replacement choice for a period of 6 months.
The return transport fees are to be paid by the buyer.
In periods of Sales, no purchased products will be refunded. Exchanges may be made upon availability of products, within 7 days maximum upon receiving your purchase.
ARTICLE 8 : GUARANTEE AND CIVIL LIABILITY
VERSA VERSA ’s responsibility is limited to delivering Products in conformity with the plans and technical manual agreed to by the Parties.
VERSA VERSA ’s responsibility shall in no case extend either to design or definition of components of the Products, as the Buyer shall, in any event, bear the entire responsibility for the industrial result of the Products, including responsibility for errors or omissions in technical specifications, criteria or standards. Unless expressly agreed otherwise in writing, all responsibility for choice of Products is incumbent upon the Buyer.
In the event a Product is found defective, VERSA VERSA shall be responsible only with for repair or replacement of that specific Product, pure and simple, by implementing logistical means as to which it shall be the sole judge, without any other form of recourse or compensation against VERSA VERSA . Excluded from all guarantees are defects or damages resulting from storage or use of Products by the Buyer or its customers under conditions either anomalous or not in conformity with accepted norms. Any repair of a Product, including one found defective, done without VERSA VERSA ’s prior consent, shall result in loss of all guarantees, as well as of any right of recourse against VERSA VERSA . The guarantees defined above cover only repair or replacement of delivered Products found defective by the VERSA VERSA after return of said Products by the Buyer, and all charges for transport, packing, assembly, disassembly or other ancillary costs remain the Buyer’s burden. VERSA VERSA will not accept return of any Product without its prior written authorization.
In no case may VERSA VERSA be held responsible for indirect or consequential damage ultimately suffered by the Buyer, including but not limited to loss of use, loss of product, loss of profit or business interruption.
VERSA VERSA is hereby and expressly exonerated from all contractual liability resulting from the Buyer’s failure to timely provide all items VERSA VERSA needs for proper execution of the Order, or from the Buyer providing the wrong items to VERSA VERSA , thereby preventing execution of the Order as agreed. In such a case, the Parties will meet and discuss the terms of an addendum to the Order intended to rectify the situation, bearing in mind the need to modify the Order’s price and/or delivery dates.
Saved where a clause of guarantees or penalties would be mutually agreed upon at the time of the Order, the amount for repairs which the Buyer or any other person may demand from VERSA VERSA for Products used in the nuclear field, (in zone irradiated), which are found to be defective after decontamination, will be calculated by excluding indirect losses, particularly commercial and financial losses, all expenses of decontamination, the added expenses for work in an irradiated zone, or prolongation of delivery dates owing to the nature of such work. The Buyer shall, in the final customer’s stead, take charge of these expenses. The allegedly defective parts will be decontaminated before their return to VERSA VERSA, the Buyer taking charge of the decontamination expenses, as aforesaid.
VERSA VERSA shall in no event be responsible to anyone for nuclear damage, wherever it may occur, and whether to persons or to material objects, allegedly caused by defective Products originating from the VERSA VERSA . The Buyer will take all necessary measures, within the legislative framework of the country where the Products may be installed, to ensure that no recourse may be pursued against the VERSA VERSA for any such damage. In the event such recourse is sought against VERSA VERSA, the Buyer will hold the VERSA VERSA harmless, substituting itself for the VERSA VERSA to pay any sum, of whatever size, comprising principal together with interests and costs.
ARTICLE 9 : DISCLAIMER OF WARRANTY
Access to this Web Site is provided to our customers and prospective customers “as is” and “as available” and without warranty of any kind, whether express or implied, including but not limited to, those of merchantability, fitness for a particular purpose, title or non-infringement. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you. VERSA VERSA reserves the right to block or deny access to the Web Site to anyone at any time for any reason.
ARTICLE 10 : COMPLAINTS
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments.
ARTICLE 11 : JURISDICTION
We control this Web Site from offices within Brussels. We do not imply that the materials published on this Web Site are appropriate for use outside of Belgium. If you access this Web Site from outside of Belgium, you do so on your own initiative and you are responsible for compliance with local laws. The terms of this Web Site shall be governed by the laws of Belgium, without giving effect to its conflict of laws provisions.